Children under the age of 12 are not permitted to use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.
From Friday to Sunday, the swimming pool is restricted to adults only.
Monday through Thursday, children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult aged 18 or over.
From 1 August to 31 August only, children 12 and above can use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.
Children under 16 are not allowed to use the hotel’s gym.
Children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult 18 or over.
A maximum of 2 children can accompany one adult.
Please note that our pool depth is 1.68 metres, and no shallow end exists.
If guests require special occasion decorations, please contact our Hotel team at +44 121 643 1234 or [email protected].
Please note that bedrooms decorated by guests (including any confetti) will carry a professional cleaning services charge of GBP 250.00 per bedroom per stay.
Confetti is not permitted throughout the hotel.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
Guests under 18 must be accompanied by a parent or legal guardian to check in.
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